Biography
Hubert Gąsiński, PhD, is an economist, academic lecturer, and banking practitioner with more than 25 years of professional experience in the banking sector. His research interests include retail and corporate banking, digital and mobile banking, financial and banking risk management, forecasting of economic variables, and the transformation of financial institutions. His academic work also addresses sustainable development, organizational change, and the impact of digitalization on banking and management.
Conference contributions 1
ARTIFICIAL INTELLIGENCE, EMPLOYEE WELL-BEING AND OCCUPATIONAL STRESS IN DIGITALLY TRANSFORMING BANKING
A Responsible Management Perspective
The growing integration of artificial intelligence into the banking sector is transforming work organisation, managerial decision-making and employee responsibilities. Although AI can improve operational efficiency, support decision-making and facilitate knowledge management, its implementation may also generate new occupational challenges, including technological stress, uncertainty about professional roles, reduced autonomy and concerns about job security. This paper aims to examine the relationship between AI-driven digital transformation, employee well-being and occupational stress in the banking sector, with particular attention to the role of responsible management practices. Building on research on employee well-being, organisational climate, organisational agility and the use of information and communication technologies, the study will explore how managerial support, employee participation, digital competencies and transparent communication may influence employees’ responses to AI adoption. The paper will develop an analytical framework linking AI implementation, organisational practices and employee outcomes. An integrative review of the relevant literature will provide the basis for identifying key relationships and formulating propositions for future empirical research. The study seeks to contribute to the literature on responsible digital transformation by highlighting the importance of balancing technological innovation with employee well-being, professional autonomy and sustainable organisational development.